Return Policy Page

Return Policy:

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is 100% refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. Once we have received your product (7 working days) and it has undergone quality control (3-7 working days), the expected refund processing times are as follows:

How to Refund Request:

1. Sign in to your Sonnet Agro Account, and select Support Ticket.

2. Write the Subject as a product name that wishes to Refunds

3. Type Details about the Refunds products.

4. Attached a Picture of your Recent Product condition.

5. Then click Submit.

Please Give us some time We'll Call back soon.

Debit or Credit Card Payment Reversal: 9-10 working days

Bank Deposit / Mobile Payment Reversal: 5 working days

Cash on Delivery (COD): 4-5 working days

Conditions for Returns:

The product must be unused, unworn, unwashed, and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

The product must include the original tags, user manual, warranty cards, freebies, and accessories.

The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in the second layer of Sonnet Agro packaging, it must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturer's box.

How to Return a Product:

1. Sign in to your Sonnet Agro Account, and select Support Ticket.

2. Write the Subject as a product name that wishes to return.

3. Type Details about the returnable products.

4. Attached a Picture of your Recent Product condition.

5. Then click Submit.

 And wait for our reply We'll soon be back.

Returns Policy:

If your product is damaged, defective, incorrect, or incomplete at the time of delivery, please file a Support Ticket on the website within 14 days for Small items and 7 days for non-mall items of the delivery date.